Dumankaya ranks near the top of the list in customer satisfaction!
The Loyalty World aims to increase the number of “Friends of Dumankaya”, who have purchased flats from Dumankaya, and to win a new Dumankaya enthusiast in every new project. Flawless Customer Satisfaction is the key concern of the Group.
With this in mind, surveys are being outsourced regularly to the most reputable survey companies of Turkey - since 2006 - and the results are being studied diligently and the necessary reorganizations are being made in accordance with the results obtained from the reports
Consequently, while its satisfaction rate surpasses 90% in surveys made to measure Customer Satisfaction, Dumankaya has shined out as one of the Top-2 companies which first come to mind in spontaneous awareness according to the results of the Brand Awareness Survey.